Enquiry
Letter
What
is an Enquiry Letter?
An enquiry letter is a formal letter. It is written
to enquire or to get information about some study course,
accommodation/services in hotel, products available in any centre, vacation
trip, etc.
Purpose
:
To draw information from and about any
institution/office/college/centre
To find answers to your specific questions regarding
any study course/accommodation/services/facilities/products/offers.
What does it include?
It must specify the particulars of enquiry, for
example – fee, duration, place, timing, cost, facilities,
services, norms, terms and conditions, etc.
The Format of an Enquiry Letter
Sender’s address
Leave a line
Date (11 June 2018)
Leave a line
Receiver’s address
Leave a line
Subject (topic in brief)
Salutation (Sir/Ma’am)
Salutation (Sir/Ma’am)
Content (3-4 paragraphs)
Subscription (Yours faithfully/sincerely)
Writer’s Name (if given/ABC)
Contact number/email address/ designation (if
required)
Content Specifications
1 Paragraph – state the purpose of writing letter,
reference of newspaper/advertisement and about yourself
2 Paragraph – Include all the enquiry
points/questions/queries
3 Paragraph – conclude the letter asking for reply,
information, contact number, etc. as soon as possible
4 Paragraph – complimentary close, attachments (if
any)
Language specifications
1. Use
formal but simple language.
2. Be
polite and respectful.
3. All
queries/questions must be clear and specific.
4. Be
precise and to the point in your enquiry.
5. Don’t
include irrelevant/unnecessary details/questions.
Possible queries
Total fees/cost
Mode of payment
Duration/timings
Accommodation/services/discount/offers
Accommodation/services/discount/offers
Admission procedure/eligibility criteria
Mode of transportation/hostel facilities
other norms/terms and conditions
other norms/terms and conditions
Campus placement
Sample Letter
Q. You Ajay/ Ankita, a resident of A-123, Uttam Nagar, New Delhi. You have passed senior
secondary from CBSE and decided to pursue graduation in English honours. Write
a letter to the Director of British School of Language, New Delhi
seeking information about the English Speaking Course and admission procedure.
Ans.
A-123, Uttam Nagar
New Delhi
June 28 2018
The Director
British School of Language
New Delhi
Subject : Seeking information about English Speaking Course
Sir
Sir
With reference to your advertisement about your
Institute in Hindustan Times dated June 27 2018, I wish to seek admission in
your school. I have just passed my Senior Secondary examination from CBSE and decided to pursue my Graduation in English honours. Along with that I wish
to do a course in English speaking from your reputed institute to enhance my
communication skills.
Therefore, I request you to furnish me the following
details :
Total duration of course and timings
Total cost of the course as well as mode of payment
Transport facilities
Eligibility criteria
Date of commencement of course
I would be grateful if you could send me the
brochure and contact and above mentioned details to my address at the earliest.
Thank you.
Thank you.
Yours faithfully
Ajay/Ankita
Ajay/Ankita